Thank you for choosing to print with us! Centaur Packaging is a proudly Australian-owned business based on the NSW South Coast. We specialise in quality packaging and thoughtful print options that reflect our focus on craftsmanship, practicality, and natural style.

By placing a custom printing order with us, you agree to the following terms:

 

1. Ink Appearance on Different Materials

Printed colours may appear differently depending on the product material.

• Black ink on kraft or brown bags will show as dark grey, not true black.

• Textured items like calico may absorb more ink, resulting in a softer or slightly uneven print

These are natural results of printing on uncoated, raw, or recycled surfaces and are not considered faults.

2. No White Ink Printing

We do not use white ink. If your design includes white areas, they will appear as the product’s background colour (e.g. calico or kraft brown).
If white is used in your artwork, it will automatically be converted to black unless otherwise discussed.

3. Proofs & Approval

A digital proof will be sent for approval before printing. It shows approximate size and logo placement.
Once approved, the artwork is final and cannot be changed.

4. Lead Times

If your order is an in-house custom print job, please allow up to 5 business days.
For all other custom orders, you will be advised of the estimated lead time at the time of order.

5. General Purchasing Terms

• Prices listed online include standard printing fees and GST.
  

• Payment is required before printing begins unless otherwise arranged.
  

• Custom printed items are made to order and cannot be returned or exchanged unless the product itself is faulty (e.g. torn or damaged item).
  

• Please note: printing variations due to material texture or colour are not considered faults and are not eligible for return.
  

• Please check your delivery address and order details carefully at checkout — changes cannot be made once the order is in production.

If you have questions before ordering, we’re happy to help.
Email us at [email protected] - we’re here to make sure you feel confident with your print choices.

Need More Info?

We’ve put together a list of frequently asked questions to help with anything you’re unsure about.
You can view it here