Can I soak my cane in water?
 Yes normally soaking in water prior to weaving is recommended.

What is the best size ratan core to weave a random weave with?
Random weaving is super fun and great for beginners. I like to use 3mm cane but 2mm or 4mm work just as well.

How Long will It take to dispatch my order?

 We aim to process all orders within 2 working days, once payment has been received.

What are the freight options? 

 FLAT RATE From $15.00 Parcels are fully trackable  Australia Wide

Priority Dispatch from $25.00 fully trackable Australia wide.

Please Note For Large orders: Due to the bulky nature of some of our items we reserve the right to adjust the freight component. We will always advise if this is going to occur and we will always try our best to maintain competitive freight prices.

What do I get for flat rate Priority Dispatch $25.00?

Your order will be given priority, If it is received before 1pm it will leave the same day. We will assess the goods ordered and Choose the fastest, Most efficient, method for the size of the delivery. Not all goods are suitable for this delivery method due to size. However, if we feel the delivery needs consultation we will call and discuss the method with you.

What delivery address should I use?

We only accept a street address for delivery's. No PO BOX Numbers.

Where is Local Pick Up?

Local pick up is a delivery option available for customers who would like to preorder items and collect from our Warehouse at Bomaderry.